How to Choose the Right Contractor for Home Improvement Projects and Avoid Liability Claims

If you’re planning a home improvement project, you probably have many contractors available to choose from. How do you pick the right one that will get the job done safely and without liability issues? Follow these tips.


Get Word-of-Mouth Recommendations


One of the best ways you can find a contractor is to ask friends and neighbors who have done remodels or additions you like. Ask about things like:

  • Was the contractor punctual and reliable?
  • Did the project come in on or under budget?
  • Would they hire the contractor again?


Read Online Reviews


Online reviews are another great resource today for finding contractors. Read reviews carefully, and look at star ratings. One or two disgruntled customers out of hundreds is probably par for the course, but avoid contractors who have lots of bad reviews. Look for critiques such as:

  • The contractor started the project, but left in the middle to work on another job, extending the completion date beyond the initial agreement.
  • The job was not completed satisfactorily.
  • The project went considerably over budget.
  • The workers arrived late, made a mess in the home, or were rude to clients.
  • There were safety issues during the project or after its completion (electrical dangers, chemicals or tools left exposed, tripping hazards, etc.).


Hire Experienced Contractors


In general, you want to hire contractors who are more experienced, as they tend to be able to work faster and deal with any unforeseen problems that arise. That also means you want contractors who have done projects similar to yours in the past. If you have a historic home, for example, it may be better to hire someone who has only been in business for a few years, but specializes in historic renovations, rather than going with a 20-year-old firm that has only worked on contemporary homes.


Make Sure Your Contractor Is Licensed and Insured


Your contractor should be licensed as required by law in your region or state. They should also be insured, especially for liabilities. This protects you if someone in your home is hurt while the project is in progress or if there is a safety issue after the job is done. A reputable contractor will happily provide proof of insurance on request.


The contractor’s insurance should cover injuries or damages for which they’re responsible and pay to fix any remaining problems. That way you don’t have to file an insurance claim with your own home insurance. Most states require contracting businesses with multiple employees to have workers' compensation insurance as well, which is intended to help pay for the care of any contractors injured while on the job.


Finally, you can ask your contractor to take out a bond if engaging in a major renovation for you, like an addition, building a second story, or gutting and rebuilding an old property. This can pay you if they do not reasonably adhere to the timeline in your contract, which can have financial repercussions for you. Bonds usually also hold a contractor to certain standards of execution to avoid sloppy work that creates headaches for you years later.


Don’t forget that your homeowner insurance policy should be updated when doing home improvement projects to cover the added value you’ve given the property. Call The Cusmano Agency at 203-394-6645 to speak with an independent agent about insurance protection for your home in case of storms, fire, vandalism, or theft. Ready to start a policy now? Contact us or request a homeowner insurance quote to tell us how we can help you.


By Chris Uzzo June 5, 2026
Starting and growing a family comes with many exciting milestones, but it also brings new responsibilities and financial risks. Between busy schedules, growing expenses, and changing priorities, insurance coverage is often overlooked. Unfortunately, small gaps in coverage can create major problems when the unexpected happens. Keeping the Same Coverage for Too Long Many young families continue using the same insurance policies they had before getting married, buying a home, or having children. As life changes, insurance needs often change as well. Coverage that worked a few years ago may no longer provide enough protection today. Underinsuring Personal Property Families tend to accumulate furniture, electronics, appliances, toys, and other belongings quickly. Many people underestimate the total value of their personal property until they experience a major loss. Creating a home inventory can make it easier to understand how much coverage may be needed. Choosing Coverage Based Only on Price It is natural to want affordable insurance, especially with the expenses that come with raising children. However, choosing the lowest-priced policy without understanding the coverage can lead to unexpected out-of-pocket costs later. Deductibles, liability limits, exclusions, and coverage options all matter. Not Updating Beneficiaries Life insurance and other financial accounts often require beneficiary updates after major life events such as marriage or the birth of a child. Forgetting to review this information can create complications later and may not reflect your current wishes. Many young families delay purchasing life insurance because they assume it is too expensive or unnecessary. In reality, life insurance can help provide financial stability for a spouse or children if something unexpected happens. Policies are often more affordable when purchased at a younger age. Ignoring Liability Protection  As families grow, liability risks can increase as well. Owning a home, hosting guests, having pets, or adding teenage drivers can all increase exposure to liability claims. Reviewing liability limits and discussing umbrella insurance may be worthwhile for some families. Forgetting to Review Coverage Regularly Insurance should not be treated as a one-time purchase. Families often experience changes in vehicles, income, home value, and lifestyle over time. Regular policy reviews can help identify gaps and ensure coverage continues to match current needs. Insurance may not always be top of mind during busy stages of life, but having the right coverage in place can help provide peace of mind and financial protection for your family. Taking a little time to review your policies now can help prevent larger problems later. Contact us today to review your insurance coverage and make sure your family is properly protected.
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